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Privacy Policy

Roomcord Privacy Policy. Learn how Roomcord collects, uses, and protects personal information.

Privacy Policy

Last updated: March 27, 2026

Roomcord (“we,” “our,” or “us”) operates the Roomcord website and application. This Privacy Policy explains how we collect, use, disclose, and protect information when you use Roomcord.

1. Information We Collect

Information You Provide

  • Account information: Name, email address, profile details, and authentication information.
  • Room information: Room names, room membership, room settings, invited participants, agent configuration, and coordination preferences.
  • Content you add: Messages, files, decisions, tasks, notes, source links, prompts, and other material you choose to place in a room.
  • Feedback and support information: Messages you send to us, survey responses, and early-access feedback.
  • Payment information: Billing details if paid plans are introduced. Payment data is processed by third-party providers and we do not store full payment card numbers.

Information Collected Automatically

  • Usage data: Features used, rooms created or joined, interactions, session duration, and product diagnostics.
  • Device information: Device type, operating system, browser type, app version, and approximate location derived from network data.
  • Log data: IP address, access times, referring URLs, and security events.

2. How We Use Information

We use information to:

  • Provide, operate, maintain, and improve Roomcord.
  • Create and manage rooms, memberships, invitations, and agent participation.
  • Support room coordination features such as summaries, follow-ups, decisions, search, and notifications.
  • Send service messages, security alerts, product updates, and support responses.
  • Understand usage patterns and improve reliability, performance, and user experience.
  • Protect Roomcord, users, and the public from abuse, fraud, or security incidents.
  • Comply with legal obligations.

3. Room Content And AI Features

Roomcord is designed around shared room context. AI features may process room content to answer questions, summarize activity, identify follow-ups, coordinate agents, or provide other room-level assistance.

We do not sell your personal information. We do not use private room content for advertising.

4. Privacy And Security

Rooms often carry sensitive context. Roomcord is designed around private rooms, encrypted communication, access controls, and visible agent activity.

No system can be guaranteed perfectly secure. We use technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.

5. Information Sharing

We may share information only in the following circumstances:

  • Service providers: With vendors who help us operate, host, secure, analyze, support, or improve Roomcord.
  • User-directed sharing: With people, agents, or integrations you invite into a room or otherwise authorize.
  • Legal requirements: When required by law, regulation, legal process, or enforceable governmental request.
  • Safety and security: To protect the rights, property, or safety of Roomcord, our users, or others.
  • Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets.

6. Data Retention

We retain information for as long as needed to provide Roomcord, comply with legal obligations, resolve disputes, enforce agreements, and improve the service. You may request deletion of your account and associated personal information, subject to legal and operational limits.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information.
  • Object to or restrict certain processing.
  • Request a copy of your information.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@roomcord.com.

8. Children’s Privacy

Roomcord is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate action.

9. International Data Transfers

Information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

10. Changes To This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: